Exhibitor Service Manual

The online manual provides vital information to assist your exhibit preparation and provide a smooth and efficient coordination of services. Exhibitors can access booth construction services, technical booth services, furniture rentals and amenities, cleaning and waste management and other important information such as deadlines for ordering.

Exhibitor Service Manual will be online in August 2020


Setup and Dismantling


Maximum Booth Height and Minimum Clearance
The maximum booth height is 6m from the pavilion floor. The Exhibitor’s products must not exceed that height. Booths under the mezzanine must not exceed 3.5m from the pavilion floor. The Exhibitor’s products must not exceed that height. Booths that reach above 3.5m above the pavilion floor must have a clearance to neighbouring booths according to the diagram shown on the left. Walls that exceed 2.2m facing a neighbouring booth must be finished with a material compatible with the rest of the booth, and with no advertising.

Two-story booths
Two-story booths or mezzanines are not allowed.

Islands, island edges or Corners
Under no circumstances should an island booth be completely walled to the facing lanes. At most 30% of linear length should be walled on each side of the booth with 6m maximum height.

Floors and walls
Carpets: They must be fixed directly onto the pavilion floor with double-sided tape (3M ref.4880), and must be removed at the end of the event. Glue is not allowed in this case, and failure to comply will be fined €13.00/m².

Air conditioning: AIR CONDITIONERS ARE PROHIBITED IN THE BOOTHS. All pavilions of Expo Center Norte have air conditioning and its performance would be heavily compromised by hot air coming out of individual air conditioners. Your booth must be constructed without a ceiling in order to benefit from the pavilion’s system.

Service Providers

Official International Freight Forwarder

Hold For: The smarter E South America
Exhibiting Company Name and Booth No.__________
Expo Center Norte / White Pavilion
Rua José Bernardo Pinto, 333 - Vila Guilherme
São Paulo - SP, 02055-000, Brasil

Because many of The smarter E South America's exhibitors also exhibit at The smarter E Europe, our shipping partner Schenker offers a special shipping rate for exhibiting materials.
Download Shipping Instructions 2020

National Freight Forwarder

Brazilian Exhibitors are requested to consult the following forwarder and all deliveries (pallets, individual packages) to exhibitor’s booths must be addressed as follows:

Trans Expo Transportes Ltda.
Lift Run Transportes e Remoções
Técnicas Ltda.
R. Gabriel de Souza, 2.013
09812-210 – S. Bernardo do Campo, SP

Contact Details:
Nagel Rui Pereira
Phone: +55 11 4109-9011 / 4109-6674
Fax: +55 11 4109-0423


Vendor List 2021

National Freight Forwarder

If you intend to ship any material to the The smarter E South America 2020, please contact our official Freight Forwarding Agent/Customs Broker  WIND Logistics in advance.
Brazilian Customs authorities are very demanding, so it is very important to follow their shipping instructions.

The DEADLINE DATES for the Exhibition goods are:

  • Seafreight shipment must arrive at SANTOS Port until 30 days before the delivery date to the booth.
  • Airfreight must arrive at GRU Airport until 20 days before the delivery date to the booth.

Before the shipment, you must contact WIND LOGISTICS, in order to receive the proper shipping instructions and all details.
Some kind of products need Import License and special authorization BEFORE the shipment.

WIND Logistics can offer you door to door services, through their Worldwide Agents.

Contact Details:
Linda Yamada Kuriki
Phone: +55 (11) 5033 7700